Frequently Asked Questions
Everything you need to know about your PolyWatch order and products.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping can take between 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unused items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Are your products covered by a warranty?
All PolyWatch products come with a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.